customer-experience-3024488_640

Want to know more about online reputation ?

Hi, I am Carole Torlasco and I would like to talk to you about hotel & restaurant business online reputation….

I have been an English trainer since 2018 involving the topics of the online reputation or main distributors of  the hotel & restaurant business.

It is a very exciting experience for someone like me who has always loved speaking English and also sharing my skills and expertise in hotel & restaurant promotion !

 

So far these English courses have been shared with French and foreign students at Toulouse Business School but I am also offering them to any hotel or restaurant business owners or workers who would like to improve their knowledge on these very important subjects.

 

We will talk about  : basic trends of the hospitality business, key trends, major issues concerning online reputation, special tools and solution for online reputation, how to answer a guest’s review properly…. And of course we will learn more about tripadvisor, booking.com, google my business, yelp.com, holidaycheck.com and many other “websites” !

 

And to conclude here is a short summary of my business “déclic conseil et solutions”:

 

I have 2 main activities

-Training most of the time the hotel& restaurant staff or management, in the marketing and web-marketing fields

-consulting services in the same fields for the same  type of customers.

All of my customers are independent hotels or restaurants  and just to give you some examples ; for some of them I can help them with :

-Improving their online reputation

-Improving their online visibility

-Selling their business to foreign operators

-Settling their  commercial or communication strategy

-Taking care of their online and offline communication

-Etc.

both in the strategic or operational side of marketing.

 

See you soon and have a good day !

 

Carole Torlasco

P. 00 33 6 16 45 26 09 

 

 

 

déclic conseil et solutions vous  soutient et vous accompagne pendant toute cette période de crise COVID-19, ainsi que pendant "les jours d’après".

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*Accompagnement pour le suivi de votre commercialisation et communication, pour la gestion de la crise et la préparation de la reprise : cliquez ici

*Formations : 80% de nos formations sont proposées à distance avec une plateforme visio et e-tutorat ( thèmes : marketing, web-marketing-eréputation/réseaux sociaux/emailing...-, commercialisation, communication commerciale). Cliquez ici pour connaître nos formations à distance. Des thèmes de formations spécifiques pour gérer la crise et l'après crise sont disponibles.

-----------Important : Bénéficiez de formations à distance prises en charge à 100% (coût pédagogique) pour tous les salariés en chômage partiel ou en reprise d'activité pendant cette période Covid-19. Nous vous accompagnons pour votre demande. (décret N°2020-325 du 25 mars)-------------

 

                 Catalogue formations à distance                    Référencé Datadock.

 

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